Wyze Cam Reviews

Based on 99 customer reviews from our shopper community, Wyze Cam's overall rating is 2.86 out of 5 stars and 57% of reviewers recommend this brand, which indicates that this brand is not as good as expected by most customers.

2.9

99 Reviews

Overall Rating

5 Stars

16

4 Stars

37

3 Stars

3

2 Stars

3

1 Star

40

Good Value

0.0

Price & Quality

0.0

Shipping & Delivery

0.0

Customer Service

0.0

Return Policy

0.0

All Reviews (99)
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bluezebra551
March 07, 2023
"Its a biggest scum"
Its a biggest scum. Selling cameras and making to people buying sd card and they ask you money to see record in your sd card. They definetly need t9 bancrupt
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Tonya.White
March 07, 2023
"Its a biggest scum"
Its a biggest scum. Selling cameras and making to people buying sd card and they ask you money to see record in your sd card. They definetly need t9 bancrupt
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VictorCrawford
February 23, 2023
"Have 2 wyze cams V2"
Have 2 wyze cams V2. One is bricked from accidentally getting unplugged during an update (kids) and won't respond to trying the factory reset or system flash (because the SD card reader s rarely work). The other will randomly read the SD card, but got it to take the firmware update. But alas, I'm going to CHUCK them into a wall, especially after figuring out it won't record any video with the new update on the one I did the firmware update successfully on. Only takes a snapshot on movement, essentially negating the point of the SD card and how it used to record clips! They want you to pay for it now. What a joke.
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DannyHunt
February 23, 2023
"Have 2 wyze cams V2"
Have 2 wyze cams V2. One is bricked from accidentally getting unplugged during an update (kids) and won't respond to trying the factory reset or system flash (because the SD card reader s rarely work). The other will randomly read the SD card, but got it to take the firmware update. But alas, I'm going to CHUCK them into a wall, especially after figuring out it won't record any video with the new update on the one I did the firmware update successfully on. Only takes a snapshot on movement, essentially negating the point of the SD card and how it used to record clips! They want you to pay for it now. What a joke.
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RaymondStanley
February 08, 2023
"Long time user, long time hater of garbage Wyze"
I’ve had at least a dozen different Wyze products and the only one I’d rate higher than maybe a 2, would be the door lock. That’s been relatively reliable and easy to use, but the cameras are unreliable and I HATE having to update the firmware constantly!!!! That should be done in the background, NOT when I’m trying to see something on my cameras!
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PatsyGraves
February 08, 2023
"Long time user, long time hater of garbage Wyze"
I’ve had at least a dozen different Wyze products and the only one I’d rate higher than maybe a 2, would be the door lock. That’s been relatively reliable and easy to use, but the cameras are unreliable and I HATE having to update the firmware constantly!!!! That should be done in the background, NOT when I’m trying to see something on my cameras!
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ticklishladybug192
January 09, 2023
"Wyze Lies: Its Security Cameras Are Not Secure"
What a shame that Wyze's security cameras capture only shadows and leaves blowing in the breeze. They completely miss people and cars that are right in front of them. How can this be a security camera???

When I contacted customer service, they told me to lower the motion detection sensitivity to half. This is a joke. My house would be less secure, not more.
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cindymdorin
January 09, 2023
"Wyze Lies: Its Security Cameras Are Not Secure"
What a shame that Wyze's security cameras capture only shadows and leaves blowing in the breeze. They completely miss people and cars that are right in front of them. How can this be a security camera???

When I contacted customer service, they told me to lower the motion detection sensitivity to half. This is a joke. My house would be less secure, not more.
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vogracecreatives
January 02, 2023
"Pay a little more to someone that cares about their users."
I bought their Contact sensors a bit over a year back.

Once their battery died they literally could not be reconnected again after battery replacement, rendering them useless.

They offered me a small discount on my next purchased their new hub and contact sensors. This also made my old add-on completely useless.

I gave the company the benefit of the doubt and in good faith went on to try to make some new purchases:

But guess what: they don't ship to Australia now!

So I now have an essentially useless camera system with no contact sensors, and a useless discount voucher.

Pay a little more to someone that cares about their users.
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Rick.Caldwell
January 02, 2023
"Pay a little more to someone that cares about their users."
I bought their Contact sensors a bit over a year back.

Once their battery died they literally could not be reconnected again after battery replacement, rendering them useless.

They offered me a small discount on my next purchased their new hub and contact sensors. This also made my old add-on completely useless.

I gave the company the benefit of the doubt and in good faith went on to try to make some new purchases:

But guess what: they don't ship to Australia now!

So I now have an essentially useless camera system with no contact sensors, and a useless discount voucher.

Pay a little more to someone that cares about their users.
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HughMendoza
December 17, 2022
"Customer service is crap"
Customer service is crap, they do not care if you are having problems and will not respond, have constant issues with events not uploading to the cloud and length of events that do record is less than what it says it should be, this has been ongoing for at least 5 weeks now
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orangedog532
November 30, 2022
"Horrible customer service and…"
Horrible customer service and troubleshooting
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sadmouse588
August 14, 2022
"Just rubbish"
Just rubbish - fake alarms all the time
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beautifuldog103
August 12, 2022
"Camera software is full of bugs"
I have 4 cameras and have found their software to be full of bugs. Support is no help and they had me on hold for 30 min before disconnecting me. These cameras are cheap and they work like cheap cameras. Buyer beware!!
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organicwolf759
August 12, 2022
"Camera software is full of bugs"
I have 4 cameras and have found their software to be full of bugs. Support is no help and they had me on hold for 30 min before disconnecting me. These cameras are cheap and they work like cheap cameras. Buyer beware!!

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